Shipping policy

Thank you for shopping at Ardons Kids Toys. We want to make sure your gift arrives when you expect so here's our shipping policy to guide you through the process.

1. Processing Time: Orders are processed and shipped within 1-2 business days of the purchase date, unless otherwise stated. Please note that during peak holiday seasons, processing times may be slightly longer.

2. Shipping Rates: Shipping rates are calculated based on the weight and dimensions of your order and the destination. Oversize packages have an additional fee. You can view the shipping cost for your order at checkout before completing the purchase.

3. Shipping Methods: We offer several shipping options to accommodate your needs. The available options will be displayed at checkout, and you can choose the one that suits you best.

4. Estimated Delivery Time: Delivery times vary depending on your location and the shipping method selected. Standard shipping within the continental U.S. typically takes 3-7 business days. For items coming from overseas locations, delivery times may range from 7-21 business days.

5. Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's journey and estimated delivery date.

6. Delays and Exceptions: While we strive to meet the estimated delivery times, unforeseen circumstances such as customs delays, extreme weather conditions, or carrier issues may cause delays. In such cases, we appreciate your patience and understanding.

7. Shipping Restrictions: Please be aware that some products may be subject to shipping restrictions based on your location. We will notify you if we are unable to ship a particular item to your address.

8. International Shipping: For international orders, customs and import duties may be applied once the shipment reaches its destination. These charges are the responsibility of the recipient and will vary from country to country. Please check with your local customs office for more information.

9. Returns and Exchanges: For information on returns and exchanges, please refer to our Return Policy page.

If you have any questions or concerns regarding your order's shipping, feel free to contact us for assistance. We are here to make your holiday season merry and bright!

Thank you for choosing Ardons Kids Toys